Perform up to 52 automated diagnostics tests on devices acorss iOS and Android operating systems
Identify and resolve device performance issues quickly and accurately (i.e. battery drain, crashing apps, SD cards, etc.)
Optimize the customer care experience across all touchpoints – from online to call centers to in-store
Leverage real-time data and analytics to optimize the overall diagnostics process, reduce processing times and save on operational costs. Reduce likelihood of unwarranted device returns Reduce the quantity of NTF (No Trouble Found) returns by up to 60%.
*The products specifications are only informational.
Blancco Mobile Diagnostics enables mobile network operators/carriers, device manufacturers, retailers, customer service centers, insurers and resellers to quickly and accurately find the source of device issues and resolve them. Whether you need a kiosk solution, web-based solution or on-device application, we can provide the right mobile diagnostics package to accommodate your needs. By identifying the cause of mobile device issues, your customers can optimize device performance, reduce the likelihood of NTF returns and recoup the costs associated with customer service complaints and repairs.
With our advanced business intelligence dashboard, your organization can use real-time data and analytics to improve the overall customer care process, minimize costs and increase customer satisfaction.
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When processing high volumes of mobile devices to resell, repair or recycle, efficiency is crucial. Blancco Mobile Diagnostics & Erasure was purpose-built for mobile processors, enabling our customers to achieve operational excellence while maximizing profits. With its flexible design, comprehensive diagnostic tests and certified audit trail, Blancco Mobile Diagnostics & Erasure adds value to your brand, ensuring you’re recognized as a trusted leader when it comes to the handling and disposition of mobile assets.
Key Benefits of Blancco Mobile Diagnostics & Erasure Software:
Quickly erases data on up to 80+ mobile devices simultaneously with properly scoped hardware and configuration