Security Training - KnowBe4

Product characteristics

Integrated Platform

KnowBe4’s platform integrates all functions in one, easy to use GUI. Kick off training campaigns and simulated attacks in minutes. You can completely customize your own templates, landing pages and simulated attachments, spoof your own domain for simulated CEO Fraud attacks with reply tracking.

Superior Tech Support

As an enterprise customer, you are automatically enrolled in our Platinum Tech Support program. We offer global support and pride ourselves on very short response times and have an excellent reputation.

Random Attack Delivery

KnowBe4 was the first to provide you with “double-random” message delivery. Choose from 23,000+ highly realistic phishing messages, spread over time during working hours. Every employee receives a different phishing email at a different time. New templates from the wild are constantly added and we create “Current Events” templates for you.

Advanced Enterprise Reporting

Executive and enterprise-level reporting gives visibility into your entire organization’s security awareness performance with insights into correlated training and phishing simulation data over any specified period of time. Leverage Reporting APIs to create your own customized reports to integrate with other BI systems.

Unlimited Use

We offer three Training Access Levels: I, II, and III, giving you access to our content library of 1000+ items based on your subscription level. Unlimited access to all phishing features with flexible licensing. Powerful new features added regularly.

Risk Scoring

The innovative Virtual Risk Officer functionality helps you identify risk at the user, group and organizational level and enables you to make data-driven decisions when it comes to your security awareness plan.

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*The products specifications are only informational.

  • Description

Find Out How Effective Our Security Awareness Training Is

KnowBe4 is the world’s largest integrated platform for security awareness training combined with simulated phishing attacks.

Effective Security Awareness Training For The Enterprise.

KnowBe4’s Enterprise Awareness Training Program provides you with a comprehensive new-school approach that integrates baseline testing using mock attacks, engaging interactive web-based training, and continuous assessment through simulated phishing attacks to build a more resilient and secure organization.

KnowBe4 Named a Leader in The Forrester Wave™: Security Awareness and Training Solutions, Q1 2022
» Download Your Complimentary Copy of the Report

Your employees are frequently exposed to sophisticated social engineering attacks. It is time for a comprehensive approach to effectively manage this problem, managed by people with a technical background.
Baseline Testing
Baseline Testing
We provide baseline testing to assess the Phish-prone percentage of your users through a simulated phishing attack. Test our platform yourself for 30 days.
Train Your Employees
Train Your Users
The world’s largest library of cybersecurity awareness training content; including interactive modules, videos, games, posters and newsletters. Automated training campaigns with scheduled reminder emails.
Phish Your Employees
Phish Your Users
Best-in-class, fully automated simulated phishing attacks, thousands of templates with unlimited usage, and community phishing templates.
Security Awareness Training Results
See The Results
Enterprise-strength reporting. Both high-level and granular stats and graphs ready for management reports. We even have a personal timeline for each user.

SecurityCoach is the first real-time security coaching product created to help IT and Security Operations teams further protect your organization’s largest attack surface — your employees.

Your organization is facing an ever-increasing volume of social engineering attacks. These constant attacks often lead to a high volume of alert noise for security teams caused by repetitive risky behaviors of your employees.

SecurityCoach helps you improve your overall security culture by enabling real-time security coaching of your users in response to their risky security behaviors.



Real-Time Coaching Based on Risky User Behavior

Deliver immediate feedback to your users at the moment risky behavior occurs via Microsoft Teams or Slack.


Leverage Your Existing Security Stack Investments

Integrate your existing security products with SecurityCoach to share alert data on detected user events that present risk to your organization.


Manage and Improve Human Risk in Real Time

Take a data-driven approach to quantifying and reducing human risk by combining existing technology with real-time behavior coaching.


Reduce SOC Overload and Improve Efficacy

Reduce the burden on your SOC team through automation by decreasing alert noise caused by repetitive risky user behaviors.


Identify and respond to email threats faster with PhishER

Identify and respond to email threats faster with PhishER

With automatic prioritization for emails, PhishER™ helps your InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

Because phishing remains the most widely used cyber attack vector, most end users report a lot of email messages they “think” could be potentially malicious to your incident response team.

Whether or not you step employees through security awareness training doesn’t change the fact that your users are likely already reporting potentially dangerous emails in some fashion within your organization. The increase of this email traffic… can present a new problem!

With the firehose of spam and malicious email that attack your network, some 7-10% of these make it past your filters. With only approximately 1 in 10 user-reported emails being verified as actually malicious, how do you not only handle the high-risk phishing attacks and threats, but also effectively manage the other 90% of user-reported messages accurately and efficiently? Now, there is PhishER.

What is PhishER?

PhishER is the key ingredient of an essential security workstream. It’s your lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate your threat response and manage the high volume of potentially malicious email messages reported by your users. And, with automatic prioritization of emails, PhishER helps your InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.

Additionally, with PhishER you are able to automate the workstream of the 90% of reported emails that are not threats. Incident Response (IR) orchestration can easily deliver immediate efficiencies to your security team, but the potential value is much greater than that.

With the right strategy and planning, your organization can build a fully orchestrated and intelligent SOC that can contend with today’s threats. PhishER enables a critical workstream to help your IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages – accurately and fast! PhishER is available as a stand-alone product or as an add-on option for current KnowBe4 customers.

Why Choose PhishER?

PhishER is a simple and easy-to-use web-based platform with critical workstream functionality that serves as your phishing emergency room to identify and respond to user-reported messages. PhishER helps you prioritize and analyze what messages are legitimate and what messages are not – quickly. With PhishER, your team can prioritize, analyze, and manage a large volume of email messages – fast! The goal is to help you and your team prioritize as many messages as possible automatically, with an opportunity to review PhishER’s recommended focus points and take the actions you desire.

With PhishER Security Roles, you can easily distribute your team’s workload of email analysis and dispositioning from within PhishER. Use Limited and Full access Security Roles to implement a multi-tiered incident response system based on the severity levels of your user-reported messages in PhishER.


Supercharge Your Anti-Phishing Defense with PhishER Plus

Email threats get more sophisticated every year. Worrying percentages make it past your secure email gateway (SEG) and into your users’ inboxes while social engineering attacks increasingly target your high-risk users.

The 2023 Verizon Data Breach Investigations Report shows email alone is the highest cause of data breaches. Researchers at ArmorBlox recently reported that 56% of all attacks bypass your legacy security filters. The upshot? Legacy email security layers let these digital time bombs slip into the inboxes of your users.

Proactive Protection Against New and Evolving Phishing Attacks

Finally, it’s here. PhishER Plus – the most powerful anti-phishing protection available in the world. PhishER Plus is powered by a new, unique KnowBe4 global threat feed. This triple-validated phishing threat feed automatically blocks phishing attacks before they make it into your users’ inboxes using:

  1. KnowBe4’s global network of 10+ million highly trained KnowBe4 end-users and their PhishER Administrators
  2. PhishML, a unique AI-model trained on phishing emails that all other filters missed
  3. Human-curated threat intel by KnowBe4’s Threat Research Lab

KnowBe4 sees things no one else can. Users report all the attacks that make it through every other filter out there. These in-the-wild threats are the most dangerous, real-time social engineering attacks at any given point in time.

PhishER Plus is available as a stand-alone product or upgrade option for current PhishER customers.


How PhishER Plus Works

PhishER Plus was developed to help you supercharge your organization’s email security defenses and is an additional final layer after your existing SEG and other cybersecurity layers fail.

PhishER Plus arms you with this final layer of security through two primary capabilities:

  • Global Blocklist – Blocklist entries of validated threats crowdsourced from 10+ million trained users are leveraged to automatically block matching new incoming messages from reaching your users’ inboxes. This continually updated threat feed is managed by KnowBe4 and syncs with your Microsoft 365 mail server.
  • Global PhishRIP – Messages that match an identified phishing threat other PhishER customers have “ripped” from their organization’s mailboxes are then validated by the KnowBe4 Threat Research Lab. These messages are automatically quarantined by removing them from all of your users’ inboxes.


User Management and Reporting

As the Security Awareness Training project leader, you can manage your program with confidence.

Smart Groups put your phishing, training and reporting on autopilot.

Automate the path your employees take to smarter security decisions. With the powerful Smart Groups feature, you can use each employees’ behavior and user attributes to tailor phishing campaigns, training assignments, remedial learning and reporting.

Create sophisticated, targeted workflows without the headache, and make sure every employee is a strong building block of your human firewall. You can see the intersection of the criteria you specify – whether you’re building simple phishing clickers remedial training workflow or complex, multi-criteria location, behavior and timing-based workflow. Best of all, Smart Groups is a powerful ad-hoc, real-time query tool that you use to get detailed reporting for management, so you’ll always know how your security awareness program is working.

See Smart Groups in action, watch the Incremental Phishing with Smart Groups video.

Easy User Management

KnowBe4’s Active Directory Integration allows you to easily upload user data and saves you time by eliminating the need to manually manage user changes. Once the ADI is configured, users will be added, changed and archived in sync with changes made within AD automatically. If you use Microsoft Azure AD, you can enable automatic provisioning for the addition and removal of users. You can also upload users with CSV files. You can also use SCIM integration for user provisioning with your SCIM identity provider to import your users and groups from your identity provider into your KnowBe4 console.

Security Roles allows you to assign granular access control for users and groups within the KnowBe4 console. Create custom permissions for the exact roles needed by your organization. Easily allow groups like HR teams to access reporting only to review individual user results or employees with creative control to create phishing templates and landing pages.

Enterprise-strength Reporting

The reports are exportable, provide geo-location of failures, and help you focus on the areas that will benefit you the most. With the Virtual Risk Officer and Advanced Reporting features you are able to improve your decision-making and reduce security risks across the whole organization. With Executive Reports, give your C-suite the insight they need to maximize training ROI and track security compliance. You can also leverage KnowBe4’s Reporting APIs for custom reports and dashboards that integrate with Business Intelligence (BI) tools to give management visibility into the efficacy of your security awareness program. If you manage multiple KnowBe4 accounts, Roll-up Reporting makes it easy to select reports and compare results in aggregate across accounts or multi-location offices.